How To Develop Transparent Change Orders

In any type of industrial project, there will be changes and updates to make the project safer, more effective, and better for the client. These changes are done through change order requests. Change order requests are from the project manager or design team members. The change order request is then discussed with the client and resolved through a contract. While the process seems straightforward, it can become a game of telephone from person to person. We aim to make this process more simple and defined. Here’s how we do it.

Pre-defined process

Before starting a project, the industrial contractor should already have a plan in place for any changes or updates. This helps smooth the process to keep your project on schedule. The process should be written out in clear directions and given to the client during one of the first meetings. It is also beneficial to explain how change requests will work with the client before getting started with the project. 

Define the scope to the client and the team

The scope of the project may be different from the scope of the updates. If an update goes beyond the scope, there will be delays and possible miscommunications. Staying on time is essential to this business, which is why we suggest to know the scope before the project goes under way.

Assign specific tasks to specific people

Depending on the type of team hired, this task could be more difficult than you think. In projects with multiple contractors, everyone will have their own task, but will have a harder time communicating updates to each other and to the client. Without someone facilitating the group and who knows each team, there will be breaks in communication from the teams to the client in change order requests. With a design-build team, every team leader knows exactly who to talk to in order to get the changes to the client quickly and efficiently. 

Proper documentation

The change order form should be filled out completely and discussed with the client to make sure everyone is certain of the changes before proceeding. This will prevent future questions and mistakes. Staying on time is the name of the game, and proper documentation will get you there. 

Communication

Communication is key. This phrase is not just great for friendships, but it’s also great for working relationships. In a design-build team, there is an efficient flow of communication between the teams and the client. Great communication makes the industrial contracting work run smoothly and quicker than other methods. We use the design-build method because it is the best way to communicate with each other and get the project done sooner.

If you would like your industrial project done quickly and efficiently, give us a call. We would love to connect with you to discuss how our method will help get the most out of your industrial project.